Terms & Conditions

Effective 17 October 2026 · BSC (Private) Limited

These Terms are the agreement between you and BSC (Private) Limited (“BSC Pakistan”, “we”, “us”) for using the BSC Pakistan website, mobile web app and related services (together, the “Platform”).

1. About these Terms

By creating an account, posting an ad, or otherwise using the Platform you agree to these Terms, our Privacy Policy, Community Guidelines and Prohibited Items policy, which form part of these Terms. If you do not agree, please do not use the Platform.

Under the Electronic Transactions Ordinance, 2002, accepting these Terms electronically (for example by ticking a box or continuing to use the Platform) is as binding as signing a paper agreement.

2. What BSC Pakistan is (and isn't)

• BSC Pakistan provides an online space where individuals and businesses in Pakistan can list goods and services, find listings, and contact each other.
• We do not own, inspect, store, ship or guarantee any item, and we are not a party to any agreement between a buyer and a seller. Payment, delivery, inspection and handover are arranged directly between users.
• Unless we expressly say otherwise for a specific feature, we do not hold money on anyone's behalf. Anyone who asks you to pay “through BSC Pakistan” or to a “BSC Pakistan agent” is not acting for us.
• Features such as price insights, quality scores and trust scores are automated guidance to help you decide. They are not a valuation, inspection report or guarantee.

3. Eligibility & accounts

• You must be at least 18 years old and able to enter into a binding contract under Pakistani law. Users under 18 may browse only with the involvement of a parent or guardian and may not post ads, chat or transact.
• You may hold one personal account per verified mobile number. You must not create accounts to get around limits, suspensions or bans.
• Provide accurate information and keep it up to date. You are responsible for everything done through your account. Keep your password and one-time codes (OTPs) private — no BSC Pakistan staff member will ever ask for them.
• If you act for a business, you confirm you are authorised to bind that business to these Terms.
• Tell us immediately at grievance@bsc.com.pk if you believe your account has been accessed without permission.

4. Verification & badges

We offer layered verification: Phone Verified (WhatsApp/SMS code), Identity Verified (CNIC review), Verified Business (business documents) and Official Dealer (granted by our team to established dealers).

• Verification is free. Badges can never be purchased, and buying promotions never changes your badges or trust score.
• You must submit only genuine documents that belong to you or that you are authorised to submit. Submitting forged or someone else's documents is a criminal offence and leads to an immediate ban.
• A badge means we checked certain information at a point in time. It is not a guarantee of a user's future behaviour, the quality of an item, or the outcome of a deal. Always follow our safety tips.
• We may refuse, pause or remove a badge if information changes, cannot be confirmed, or our rules are broken. We keep a log of every verification decision.

5. Posting ads

When you post an ad you confirm that:

• you own the item or are authorised to sell it, and it is located in Pakistan;
• the title, description, specifications, condition, price and photos are accurate and your own, and you will update or remove the ad if anything changes;
• the item or service is legal to sell in Pakistan and is not on our Prohibited Items list;
• you will post each item once, in the correct category, and will not use the ad to advertise a different product, collect leads or redirect people elsewhere;
• for regulated items (for example phones, vehicles, property and animals) you hold the documents the law requires and will disclose relevant status honestly — such as PTA approval status, registration and ownership documents, or title papers.

Ads may be checked automatically and by our team before or after they go live. Ads expire after a set period (usually 30 days) and can be renewed. You can edit, mark as sold or delete your ads at any time from your dashboard.

6. Buying & contacting sellers

• Inspect items before paying, verify documents, and meet in safe public places. Buyers are responsible for satisfying themselves about an item before purchase.
• Use contact details only to discuss the listing. Do not spam, harass, or collect users' details for marketing or resale.
• Offers made through chat are invitations to negotiate. A binding sale is formed only between the buyer and seller, on terms they agree.
• Sellers choose whether to enable WhatsApp or calls. Their number is revealed only to signed-in users who request it, and each reveal is recorded to deter misuse.

7. Business accounts & stores

• Businesses must use a business account, display their real trading name, and comply with laws that apply to them, including consumer-protection, tax and warranty obligations.
• A business may not impersonate a brand, authorised distributor or another business, or claim “official”, “authorised” or “warranty” status that it does not have.
• Store pages (for example /store/your-name) are provided for as long as the account is in good standing. We may change, suspend or reassign a store URL that misleads users or infringes someone's rights.

8. Reviews & trust score

• Reviews may only be left by buyers who chatted with a seller about an ad that the seller marked as sold through BSC Pakistan. One review per purchase.
• Reviews must be honest and about the transaction. You must not offer or accept anything in return for a review, review yourself, or coordinate fake reviews.
• We may hide reviews that break these rules. The trust score is calculated automatically from verification, account history, transactions, reviews, response rate and upheld reports; we may adjust the method to keep it fair. It cannot be bought or negotiated.

9. Promotions & payments

• Paid promotions increase an ad's visibility for a period (for example in matching searches and promoted sections). They are always labelled “Promoted”, do not guarantee views, contacts or a sale, and do not let an irrelevant ad outrank relevant results.
• Prices are shown before you pay. A promotion starts once payment is confirmed. Refunds are handled under our Refund Policy.
• You must use your own payment account and provide genuine transaction references. Fraudulent payment claims lead to suspension.
• Prices may change; changes never affect a promotion you have already paid for.
• We never sell promotions by phone. Anyone calling you to sell ads, “activate” your account or verify you for a fee is not from BSC Pakistan.

10. Prohibited conduct

In addition to the Community Guidelines, you must not:

• commit or attempt fraud, including advance-payment, fake courier, fake payment-screenshot, OTP or overpayment scams;
• post false, misleading, duplicate or bait ads, or list prohibited items;
• impersonate any person, business or BSC Pakistan staff, or misrepresent your verification status;
• harass, threaten, abuse or discriminate against anyone, or share another person's private information without consent;
• upload unlawful content, including content that is obscene, hateful, defamatory, or that infringes intellectual-property or privacy rights;
• scrape, copy or harvest data from the Platform, use bots or automated posting, or interfere with the Platform's security or operation;
• attempt to obtain, sell or misuse other users' identity information — which may also be an offence under the Prevention of Electronic Crimes Act, 2016 (PECA);
• use the Platform for money laundering, unlicensed financial services, pyramid or network-marketing schemes, or any other unlawful purpose.

11. Your content & licence

You keep ownership of the text, photos and other content you post (“Your Content”). You grant BSC Pakistan a non-exclusive, worldwide, royalty-free licence to host, store, display, resize, compress, watermark, translate and distribute Your Content on and in connection with the Platform — including in search results, social media posts and marketing that promotes your ad or the Platform — for as long as it is on the Platform and for a reasonable period afterwards for backups, legal and safety purposes.

You are responsible for Your Content and confirm you have all rights needed to post it.

12. Intellectual property & takedowns

The BSC Pakistan name, logo, design and software belong to us or our licensors. You may not copy, frame or reuse them without written permission.

If you believe content on the Platform infringes your trademark, copyright or other rights, email grievance@bsc.com.pk with: your contact details, the rights you own, links to the content, why it infringes, and a statement that your notice is accurate. We review notices promptly and may remove content and notify the poster. Repeat infringers lose their accounts.

13. Moderation & enforcement

To keep the marketplace safe we may, at our discretion and with or without prior notice:

• review, refuse, edit category or formatting of, hide, or remove any ad or content;
• limit features (such as posting, chatting or offers), issue warnings, or place an account under review;
• suspend or permanently ban accounts and associated accounts;
• keep relevant records and share information with law-enforcement or regulatory authorities where required by law or to protect users.

We record the reason for every enforcement action and tell you what happened where it is safe and lawful to do so. If you think we made a mistake, reply to the notice or contact us — a different team member will review your appeal.

14. Disclaimers

The Platform is provided “as is” and “as available”. To the extent permitted by law, we do not warrant that listings are accurate, that items are genuine, safe or legal, that users are who they say they are (beyond the checks described in section 4), or that the Platform will be uninterrupted or error-free. Nothing in these Terms excludes rights you have under applicable consumer-protection laws that cannot be excluded.

15. Limitation of liability

To the maximum extent permitted by law, BSC Pakistan, its directors, employees and partners are not liable for: (a) any loss arising from dealings between users, including non-payment, non-delivery, defects, fraud or personal injury at meetings; (b) indirect, incidental or consequential losses, or loss of profit, data or goodwill. Our total liability to you for any claim relating to the Platform is limited to the amount you paid us for promotions in the 6 months before the claim, or PKR 10,000, whichever is higher. Nothing limits liability that cannot be limited by law.

16. Indemnity

You agree to compensate BSC Pakistan for losses, claims and reasonable legal costs arising from Your Content, your breach of these Terms, or your violation of any law or third-party rights.

17. Complaints & disputes

• Between users: try to resolve issues directly and respectfully. Report fraud or rule-breaking with the Report button so we can act on the account. We can share relevant information with the police or the FIA/NCCIA when they request it lawfully.
• With BSC Pakistan: contact our grievance officer, Trust & Safety Lead, at grievance@bsc.com.pk. We aim to acknowledge complaints within 2 working days and resolve them within 15 working days.

18. Governing law

These Terms are governed by the laws of the Islamic Republic of Pakistan. Subject to any mandatory consumer-law rights, the courts at Gujranwala have exclusive jurisdiction over disputes with BSC Pakistan.

19. Changes & general terms

• We may update these Terms. For material changes we will notify you on the Platform or by email/WhatsApp at least 7 days before they take effect. Continuing to use the Platform after that means you accept the updated Terms.
• If any part of these Terms is found unenforceable, the rest remains in effect. Our not enforcing a right is not a waiver.
• You may not transfer your account or rights under these Terms. We may transfer ours as part of a reorganisation or sale of the business.
• If a translation of these Terms conflicts with the English version, the English version applies.

20. Contact

BSC (Private) Limited, Gujranwala, Punjab, Pakistan
Support: support@bsc.com.pk · Grievances & legal notices: grievance@bsc.com.pk